Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

Yes. Our satin bonnets are designed to work across hair types and styles — including curls, coils, natural hair, braids, locs, silk presses, blowouts, and straight styles. The adjustable fit and smooth satin make them versatile and comfortable for everyday use.

Yes. Our bonnets feature a soft, adjustable fit and a ruffled edge designed to help keep them secure through the night — even if you move around while you sleep.

No. The adjustable design allows you to customize the fit without pulling or tension. It’s gentle on edges and comfortable enough to wear all night without headaches or digging.

Absolutely. The design accommodates bulk and helps keep protective styles neat and moisturized between refresh days.

Orders are typically processed within 2-3 business days. Once shipped, delivery times vary by location, but most orders arrive within 5–7 business days.

You’ll receive a tracking email as soon as your order ships.

Because we process orders quickly, changes or cancellations aren’t guaranteed once an order is placed. If you need help, reach out as soon as possible and we’ll do our best to assist.

We accept returns on unused, unworn items within 14 days of delivery. Items must be in original condition.

To start a return, please contact our support team with your order number.

We recommend adding Package Protection at checkout to fully cover your order. When Package Protection is selected, your item is protected in the event of loss or damage during shipping, and we’ll take care of replacing it quickly.

If Package Protection is not selected, we’re unable to guarantee replacements for items damaged in transit.