Introducing
Questions and Answers
We keep things simple and fair because shopping for better hair care shouldn’t be complicated.
About Our Products
How do I care for my bonnet?
For best results, hand wash and hang to dry. If needed, you may also machine wash using a delicates or lingerie bag on a gentle cycle, then hang to dry. This helps maintain the softness and quality of the satin over time.
Will your bonnet work for my hair type?
Yes. Our satin bonnets are designed to work across hair types and styles including curls, coils, natural hair, braids, locs, silk presses, blowouts, and straight styles. The adjustable fit and smooth satin make them versatile and comfortable for everyday use.
Is the bonnet tight on edges?
The adjustable design allows you to customize the fit without pulling or tension. It’s gentle on edges and comfortable enough to wear all night without headaches or digging.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
What makes Bonnetkits different from other satin bonnets?
Our bonnets are fully satin on both sides, made with a softer, higher-quality satin that feels smooth like silk. We also use a hidden adjustable fit instead of tight elastic, so the bonnet stays on comfortably without sacrificing edge care.
Will this help with frizz, breakage, or shedding?
Yes. Satin helps reduce friction between your hair and pillowcase, which can contribute to frizz, breakage, and shedding. Wearing a satin bonnet helps protect your hair while you sleep and supports healthier-looking hair over time.
Can I wear it with braids, locs, or protective styles?
Absolutely. The design accommodates bulk and helps keep protective styles neat and moisturized between refresh days. We offer long style bonnets as well to protect long hair and hairstyles.
Are the kids’ bonnets different?
Yes. Our kids’ bonnets are sized specifically for toddlers and younger children and are made with a lightweight, breathable, single-layer design for comfort during sleep.
About your order
Do you accept returns?
We accept returns on unused, unworn items within 14 days of delivery. Items must be in original condition.
To start a return, please contact our support team with your order number.
When will I receive my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where do you ship?
We currently ship within the United States and select countries. Please check our current destinations during checkout.
Can I change or cancel my order?
Because we process orders quickly, changes or cancellations aren’t guaranteed once an order is placed. If you need help, reach out as soon as possible and we’ll do our best to assist.
Do you offer exchange?
We do not offer direct exchanges at this time. If you need a different item, simply return your original purchase and place a new order.
What if my order arrives damaged?
We recommend adding Package Protection at checkout to fully cover your order. When Package Protection is selected, your item is protected in the event of loss or damage during shipping, and we’ll take care of replacing it quickly.
If Package Protection is not selected, we’re unable to replace your items, you will have to contact USPS for additional support.
Still have questions?
If you still have questions, you can start a live chat or send us a message through the website.